AI adoption, done properly
Governance-led help with AI, agents, and automation
— on whichever platforms you use.
The problem we exist to solve
Most mid-market businesses face the same choice with AI:
- Hire a large consultancy – standard playbook, junior team, long invoice.
- Do it yourself – risk surfacing wrong data, agents you can’t explain.
- Wait – watch competitors move first.
We exist for businesses that want a third option: senior, hands-on help to do this once and do it properly.
How we think
Four principles that shape every engagement. They apply regardless of platform.
Governance-led, not governance-late.
Most teams treat governance as a late-stage phase. We treat it as the foundation. Done properly, it’s lighter — and it’s why AI adoption actually sticks.
Proportionate to your risk and size.
The right controls for your sector, your maturity, and your appetite. We don’t sell complexity. A 500-person professional services firm shouldn’t pay for the controls of a global bank.
Senior people, every engagement.
No pyramid. The consultant you meet is the consultant you deliver with. We’re small on purpose.
Platform-fluent, vendor-independent.
We’re paid by you, not by software vendors. We’ll tell you when not to buy something, or when a simple approach will do.
What We Do
Three focused services. We start where you are, on the platforms you’ve chosen.
Data Governance
Classification, protection, retention, and DLP — implemented proportionately. The right controls for your risk, your size, your sector. Today we deliver this primarily on Microsoft Purview; the principles travel.
Microsoft Copilot Governance & Readiness
Understand what Copilot and agents can access or do, fix the highest-risk gaps and put proportionate governance around pilot, rollout and production use.
Agents & Intelligent Automation
AI agents and automation built with oversight and accountability from day one. Automation you can audit, explain, and trust. We work across Microsoft Copilot Studio, Power Platform, and Foundry today, with growing capability on Google Cloud and other agent platforms.
Who we are
Synsera was founded by consultants who’ve led data, security, and AI programmes across:
Microsoft · Avanade · IBM · Capgemini · Computacenter · Fujitsu · Barclays · Lloyds Banking Group · Direct Line Group · Brit Insurance · NHS · Worldpay · Vocalink (Mastercard) · News Corp
We started Synsera deliberately small. A senior core team, supported by a network of experienced specialist partners we’ve worked alongside for years. When your engagement needs deeper technical advisory, change management capacity, or sector-specific expertise, we bring in the right people — not whoever’s on the bench.
You get senior judgement on every engagement. You don’t pay for a pyramid.
Where we work today
Most of our current work is on Microsoft SaaS — Copilot, Purview, Power Platform, and Foundry — where we’re a Microsoft AI Cloud Partner.
Our principles apply wherever AI is being adopted. We’re actively growing our capability on Google Cloud and other agent platforms as clients ask for it. If you’re building AI somewhere we don’t yet have deep coverage, talk to us — we’ll be honest about what we can deliver directly and what’s better suited to a partner.
Who we work with
Mid-market businesses — typically 200 to 5,000 employees — where AI adoption needs to be both ambitious and defensible.
We work especially well with:
- Teams wanting to make the most of the technology they already pay for, rather than buy more.
- Sectors where data sensitivity matters — financial services, professional services, healthcare, insurance, payments.
- Organisations in the public sector and not-for-profit where governance matters as much as outcomes.
- IT, security, and business leaders who want a partner that respects their time and their judgement.
Ready to explore AI with confidence?
If you’re curious about AI, Copilot, or automation — and want to understand what’s realistic for your organisation — we’d love to talk.
Our initial conversation is informal, practical, and focused on your goals — with clear next steps and no pressure or jargon.